Why manual AML Transaction Monitoring processes do not scale in iGaming & Gambling companies


With the rise of money laundering and online fraud, iGaming & Gambling companies everywhere have had to up their game and optimise their transaction monitoring solutions against such risks. Leading iGaming & Gambling businesses across the globe have even been heavily fined by the relevant authorities for failures related to compliance. Therefore, a good AML transaction monitoring solution is important not only to prevent crime and protect your brand, but also to keep regulators happy and to grow your business. In this article, we measure the weaknesses of manual transaction monitoring against the strengths of its automatic counterpart. 

Recurring problems with manual AML transaction monitoring

Reduced Productivity

There are only so many cases and transactions that each member on the team can work on manually, which results in a significantly lower throughput. When cases are highly involved, a manual transaction monitoring process may not have the capacity to deal with them as quickly or as efficiently as required. 

Higher Costs

The number of cases and transactions will increase as your business grows, leading to a need for more employees to handle the growing number of cases and thus resulting in a greater overall expense.

Lack of consistency

Each compliance officer processes things in a different way due to differing working styles. The resulting inconsistency means that suspicious activity may only be detected by a certain number of officers. Because manual transaction monitoring relies on the capacity of human memory, officers often need to pause their work to take notes, having to stop whatever they are doing and start again. This situation is often aggravated when there are multiple cases to work on.

More room for error

Transaction monitoring processes have to evolve with the times as techniques for money laundering change. This means having to train and re-train old and new employees – and even with the best instructors, mistakes can frequently occur when processes change or when there are judgement calls to be made.

ComplyRadar monitors transactions relating to individuals, accounts, and entities to detect suspicious activity – quickly and effectively. It automates the AML transaction monitoring process, empowering you to automatically identify and react to suspicious behaviour in real-time or retrospectively while minimising unnecessary alerts.

ComplyRadar also enables you to:

  • Avoid reputational risk and potential fines
  • Improve customer experience and increase retention
  • Reduce human error and reliance on reports
  • Automate time-consuming manual compliance processes
  • Decrease the number of tools needed for the compliance team
  • Easily adapt to ongoing regulatory changes
  • Simplify auditing through an electronic audit trail of investigations

For more information on how ComplyRadar can help you maintain the right balance between stringent regulation and customer experience, contact us today. 

Share this article